Digital Product Policy
Digital Product Policy
Ensuring Clarity for Your Digital Purchases
At **Ansys Digital**, we offer premium-quality digital products designed to help you grow your online presence. Please read the following policies carefully before making a purchase.
📦 1. Product Delivery
All our digital products are delivered electronically.
- Once your payment is confirmed, you will receive a **download link via email** or access via your account (if applicable).
- Delivery is usually **instant** but may take up to **1 hour** in rare cases due to processing time.
🔁 2. Return & Refund Policy
- **No Returns or Exchanges:** Since digital products are intangible and instantly accessible, we do not offer returns or exchanges after purchase.
- **No Refunds:** All digital product sales are final. We encourage you to read product descriptions carefully before purchasing.
- **Exceptions:** In the rare event of a **technical issue** (e.g., broken file, access error), we will assist you in resolving the problem or provide a replacement.
🔒 3. Usage & Licensing
- Products are for **personal or business use only**, depending on the license specified on the product page.
- **Resale or redistribution** of any digital product is strictly prohibited.
- Sharing files or login credentials with others may result in account termination.
⚠️ 4. Buyer Responsibility
- Please ensure you enter the **correct email address** during checkout.
- Check product **compatibility** (file types, formats, software requirements) before purchase.
- If you're unsure about anything, **contact us before buying**.
📞 5. Support
We are here to assist you with digital product access or usage issues:
Email: connect@ansysdigital.com
Call: 022 6971 0961 (Mon–Sat, 9 AM to 5 PM IST)
Location: Rajendra Prasad Nagar, Jhinjhak, Kanpur – 209302, UP
GSTIN: 09CSZPP7741J1ZL
Digital Product Policy at a Glance
Quick summary of our policies for digital product purchases:
Delivery
Digital products are delivered **electronically via email** with a download link or account access. Usually instant, rarely up to 1 hour.
No Refunds or Returns
Due to the nature of digital goods, **all sales are final**. We don't offer returns, exchanges, or refunds. Contact us for technical issues.
Usage & Licensing
Products are for **personal/business use as licensed**. **Resale, redistribution, or sharing is strictly prohibited** and may lead to account termination.
Your Responsibility
Ensure **correct email** and check **product compatibility** before purchase. Ask us if unsure.
Need Support?
📞 022 6971 0961 (Mon–Sat, 9 AM – 5 PM IST)
📍 Kanpur, UP
GSTIN: 09CSZPP7741J1ZL
Ansys Digital
Your partner in digital success.
📍 Rajendra Prasad Nagar, Jhinjhak, Kanpur – 209302, UP
📞 022 6971 0961 (Call only)
🕐 Mon–Sat: 9:00 AM – 5:00 PM IST